09-15-2008 01:15 PM
On my 8700g, I want to keep sent messages from MS Outlook 2003 from appearing on my BB. I have gone to folder redirection and unchecked "Sent items" folder and saved. I will back out completely and verify the "Sent items" folder is unchecked. 5 - 10 minutes later, the "Sent items" folder has been checked again.
What am I doing wrong?
09-15-2008 01:16 PM
Welcome to the forums.
Rather than unchecking that folder, try this:
- Click on Messages (icon) -> Options -> General Settings
- Change 'Hide Sent Messages' to Yes
Does that work for you?
09-15-2008 01:21 PM
I should have mentioned that I tried that. But, it maintains them in memory until cleared. I wish to keep my memory cleared for those items I wished saved. Previous to 4.2, this was not an issue.
09-15-2008 10:24 PM
09-16-2008 08:09 AM
Ah, then you want to go into Messages -> Options -> Email Settings -> Save Copy in Sent Folder = No.
09-16-2008 09:35 AM
09-16-2008 10:24 AM
I have talked with the host of our BES, but I haven't asked anyone in my company. I've only reset my removing the battery. It still resets.
Thanks for the help. It may be the way the set up the BES.
09-16-2008 10:31 AM - edited 09-16-2008 10:39 AM
The only other thing I can think of to try would be to reinstall or upgrade the OS on your BlackBerry to rule out a software problem. Or to try to set the same options in the Desktop Manager to see if they stick.
See this link for how to do it from the Desktop Software. Also the 3rd option on here is how to set to on the BES. Maybe have your IT people uncheck it there. http://www.blackberry.com/btsc/KB04297