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New Member
Posts: 1
Registered: ‎10-07-2009
My Device: Not Specified

For help resolving this issue, refer to KB19454 in the BlackBerry Desktop Manager Knowledge Base

I've been attempting to sync my Tour 9630 with my iMac, and the error message noted on the above subject line keeps appearing without any success in syncing my Contacts.  Any suggestions out there?

 

Many thanks.

 

Hall of Famer III
Posts: 57,599
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: For help resolving this issue, refer to KB19454 in the BlackBerry Desktop Manager Knowledge Base

[ Edited ]
Hi there!

FYI -- you've posted this to the device support forum...but BB/Mac integration is such a special issue that it has a forum all to itself. But, don't double-post, we will have this moved momentarily to the correct place:


That way, the right experts will have the best visibility.


Good luck!
Message Edited by sdgardne on 10-07-2009 10:11 AM

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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Visitor
Posts: 1
Registered: ‎02-26-2010
My Device: Tour 9630
My Carrier: Verizon

Re: For help resolving this issue, refer to KB19454 in the BlackBerry Desktop Manager Knowledge Base

I am having the same problem but it is my Calendars which will not synch.  My Calendars on the iMac are Entourage and iCal.  If I enter an event on my Blackberry Tour 9630 and then try to synch, I get the KB19454 message.  I have called Apple.