03-22-2013 10:04 AM
BB ID is, like so many things, a secure system...but it depends on the human to maintain security, and cannot automatically help you recover when the human component fails. But, from that limited detail, I cannot quite tell for sure your exact state, so here are some guesses for you to try...
If all else fails, you may simply have to abandon your old BB ID (including all AppWorld records, BB Protect backup files, etc.) and start over:
Good luck and let us know!