02-09-2013 12:16 PM
Hi and Welcome to the Community!
The username portion? Or the password? Or both?
If the username, then check the email account to which you originally registered your BB ID...you would have received a confirmation email early on. You also can check, on your device, the BB ID information. This KB might further have helpful information for you:
02-09-2013 01:41 PM
Oh...OK then, you will also need to review this:
You will need to figure out your BB ID credentials (both Username and password) if you are to take advantage of what BB Protect can do for you. The username is typically the email address of the account that you configured into BB ID when you created your BB ID. But, no one can tell you what that is, as it is very secure and only controlled by the end user.