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Posts: 1
Registered: ‎12-07-2012
My Device: blackberry torch
My Carrier: digicel

Forgot answer to security question.

Hey! I had set up Blackberry protect but forgot the password. I tried to retrieve it with security question but it seems I entered something incorrect when setting it up. The answer to that question is very well known to me but whenever I put the answer in it locks me out. What can I do?
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Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Forgot answer to security question.

Is this for the BlackBerryID part of setting up Protect?

 

Read this for instructions to reset your BlackBerryID password:

KB26361How to reset a BlackBerry ID password

 

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