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Contributor
Posts: 14
Registered: ‎04-23-2013
My Device: 9360 curve
My Carrier: ORANGE

Re: Forgot my password BB ID

It works

Posts: 94,486
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Forgot my password BB ID

If it works on the PC at bbid.com...

 

...then that will be the BBID login on your device.

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Contributor
Posts: 14
Registered: ‎04-23-2013
My Device: 9360 curve
My Carrier: ORANGE

Re: Forgot my password BB ID

So I tried loggin with my email adress and my new password and it didn't work !

 

My phone said : The username and the password provided don't correspond to a valid information.

 

Good news, it remains one attempt, the tenth.

 

What do I do now ?

Posts: 94,486
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Forgot my password BB ID

Perhaps you didn't put it in correctly.. the password or something.

Do you have numbers in your password, are you pressing the ALT key before the number?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 14
Registered: ‎04-23-2013
My Device: 9360 curve
My Carrier: ORANGE

Re: Forgot my password BB ID

I put it in correctly.

 

I tried again and it didn't work.

 

It said to wait 15 minutes before connecting one more time.

 

It is a nightmare !!!!

 

Do I reset a new password ?

Posts: 94,486
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Forgot my password BB ID

I don't know, you didn't answer my question.

I am trying to help you.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 14
Registered: ‎04-23-2013
My Device: 9360 curve
My Carrier: ORANGE

Re: Forgot my password BB ID

yes, thank you for your help but, it doesn't work despite of I pressed the right keys and I checked it by displaying the password...

Posts: 94,486
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Forgot my password BB ID

I asked, do you have numbers in your password?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 14
Registered: ‎04-23-2013
My Device: 9360 curve
My Carrier: ORANGE

Re: Forgot my password BB ID

YES, I have number in my password

Posts: 94,486
Likes: 24,392
Solutions: 6,349
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Forgot my password BB ID

[ Edited ]

NIKOS75 wrote:

YES, I have number in my password


ok. how many numbers?

 

and are two numbers in a row?

 

Just tell me what the password is. It's not like I know your username to login even if I wanted to.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code