08-03-2013 12:00 PM
I have forgotten my blackberry password and also answer to the security question.
I even made new account but on entering new account id and password I get a message ' please enter the id and password associated with this phone '.
I even checked my mails if I have the mail where I can delete the existing id but its not their.
So can you please help me I want to start using my appworld .
08-03-2013 12:07 PM
Hi and Welcome to the Community!
Start first with these please:
If you have forgotten your BB ID credentials AND have non-BB access (e.g., Outlook, webmail, etc.) to the email account that is currently configured to your BB ID account, then those instructions should allow you to recover access to your BB ID account, even without the password or recovery question (please read them all carefully to find the section that applies to you).
However, if you do not have access to that email account, or if you never properly validated your BBID account, then your challenge is much greater, and you have a choice to make depending on your circumstances: