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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎01-19-2013
My Device: Bold 9900
My Carrier: Bell Mobility

Forgot password even with question asked?

I have entered the password 9 times and know my device will shutdown after 10 attempts. How can i set a new password when I don't remember my old password?


Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: Forgot password even with question asked?

After 10th attempt your device will be wiped and then you'll have option to set new password for your device. Note that wiping of your device will erase all the data unless you have back up or you don;t use BB Protect then you won't be able to get the device data.

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