04-11-2013 04:09 PM
Hope someone can help
My son owns a blackberry curve 9320 and took his sim card out before going on holiday
When he returned he put the sim card in but has forgotton his blackberry id and password and cant remember which email address he used to register so there is no way he can request a new password
Can anyone please help to get him back up and running again
Thank you in advance
04-11-2013 04:36 PM
Hi and Welcome to the Community!
Being a secure system, if he has no idea about any of this credential, he may well be out of luck. What he can do is try the various possibilities via this procedure:
But no one can tell him what his credentials are...the system is secure, and that simply cannot be looked up by anyone. The human plays a key role in the security of the BB.