Thank you for visiting the BlackBerry Support Community Forums.
BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)
BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.
"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."
- Kevin Michaluk, Founder, CrackBerry.com
Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.
03-19-2009 10:58 AM
I have been experiencing frequent device resets, sometimes while typing, sometimes while device is just sitting on my desk. Sometimes when I go to use it the red light is on and I have to pull the battery. I have no other applications than what VZ ships it with. I am now on my 4th device from VZ, all have this issue. I was told yesterday they expect a software update from RIM in April that may or may not address issues. Anybody else have this? I am thinking of going back to my 8830, I really like the storm features and want to keep it. Only other issue is it is hard to type with big fingers!!!
Thanks in advance for your comments.
03-19-2009 12:30 PM
Hi and Welcome!
There are plenty of threads on this forum with this exact issue. If you indeed have it totally out-of-the box with no add-ons, then you are experiencing the random reboots that do occur. There have been some on this forum advocating the battery-pop reboot every four days somewhat as a preventive. Also, on VZW you don't need the SIM and some report a lessening of random reboots by removing the SIM (I'd had mine out for about a month and still have reboots...it's really hard to say if they are less frequent or not...but it "feels" like it's been better without the SIM).
One other thing to check for sure is that you are on the latest production OS from VZW -- .75. Anything less and you need to update. Anything more and you are playing in beta-land and, well...
03-20-2009 11:43 AM
I am having the same problem with my storm. Very aggravating. Any word on software upgrades that might fix the problem?
Lots of word and lots of rumors. IMHO none worth repeating (we've been dissapointed too many times before). You can find those rumors all over this forum. IMHO -- It'll come out when it comes out.