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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-13-2014
My Device: Bold 9900
My Carrier: O2

Frozen, reboot required and now lost all pictures :(


My phone keeps freezing all the time. I always take the battery out, leave it a minute or so and then replace the battery and wait for restart.


Normally, this works fine. However, I did it this morning and i've now lost all my videos/photos Smiley Sad


Is there anyway to recover these or is there a way I can reset my phone again to bring them back?


Thanks in advance