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New Contributor
Posts: 2
Registered: ‎06-15-2012
My Device: Curve 9300
My Carrier: Three


On the right top corner all I seem to be getting is GMS I have checked the sim card to see if it is damaged and it isn't! And I am in my coverage area! What could this mean? Could someone please help
Forums Veteran I
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe




Welcome to the Community


Try rebooting the device by removing the battery while it's ON. Then let us know if this is still the coverage that you get. GSM is a coverage indicator that can only handle calls and SMS. Data service is off if it's on GSM.


You may also go to Options icon, select Mobile Network and switch the Network Mode to 3G. If you don't get the 3G indicator with a BB logo beside it, you can contact your carrier because it might be a network issue with them.




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New Contributor
Posts: 2
Registered: ‎06-15-2012
My Device: Curve 9300
My Carrier: Three


It looks like I will have to contact my provider, as it still hasn't worked, but thankyou for your help
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless


Hi and welcome to the forums!


Here are some diagnostic articles for reference.




KB02334 Network status indicators from the GSM/GPRS/EDGE/3G/4G networks

KB13381 Acquiring Service Connection message when activating over the wireless network

KB31560 How to perform a Network Diagnostic Test



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