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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎07-23-2013
My Device: 9900
My Carrier: Polkomtel

GPS in BB9900

I have a problem with gps in my BB9900. Google maps are not working as there is no gps signal (btw i deleted bb maps). When go to gps locator and I select refresh my location  got message " failed". Also with other apps like endomondo gps is not working. Please help.

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: GPS in BB9900

Hey radekmrzyglod,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


I would suggest checking to see if location services is enabled:


  1. From the homescreen, select the Universal Search icon
  2. Type Location Services
  3. Select Options
  4. Select Location Settings
  5. Ensure Location Data is set to Enabled 

When was the last time the GPS was working on the BlackBerry Bold 9900 smartphone?


I look forward to your reply.







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New Contributor
Posts: 2
Registered: ‎07-23-2013
My Device: 9900
My Carrier: Polkomtel

Re: GPS in BB9900

its working now just accuracy is 1500 m and also with google maps and endomondo still doesnt work.