Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Highlighted
New Contributor
Posts: 4
Registered: ‎02-02-2013
My Device: BlackBerry PlayBook
My Carrier: Telus

Game icon

hi all, i recently downloaded a free app and the icon didn't show up on the home screen. Any ideas would be appreciated. Thanks.

Hall of Famer III
Posts: 57,244
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Game icon

Hi and Welcome to the Community!

 

Please use this method to determine if the app actually is installed or not:

  • KB10040 How to view or remove installed applications on a BlackBerry smartphone

If it is installed, then search for the icon within all homescreen folders and subfolders. Be sure you have "show all" active as you search. Also be sure you are not running a custom theme as that may well be hiding the icon from you.

 

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................