03-19-2013 05:45 PM
Network device when a charger, battery comes out I have a picture and marked with an X in red battery has been replaced with a new one and original, but the same problem.Please provide me with solutions .
03-20-2013 02:22 PM - edited 03-20-2013 02:23 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem. Note that "new" and "known good" are not necessarily the same...while rare, a "new" battery certainly can be defective.
Good luck and let us know!