04-18-2013 03:03 PM
I bought a BlackBerry Curve 9320 today. I am having difficulty setting up my personal email accounts. I went to setup->email accounts, but there is only the Enterprise Activation screen, I can't find an option to skip or bypass that screen to set up my personal email accounts. I don't know what the Enterprise Activation is but don't have any. It said something about having to contact my system administrater so I'm guessing it's to do with work, but my phone is for personal use only. Please help me move past this setup screen -I can't find a delete option anywhere. I updated and restarted my phone and connected it to the desktop software, but it doesn't seem to be helping.
04-18-2013 03:24 PM
Hi and Welcome to the Community!
To use the proprietary BB services (including Push email capability, BBM, etc.), you must have an adequate data plan from your carrier. The carriers host BIS (BlackBerry Internet Service) for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a Push-email enabled BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), your BB-proprietary services will function (e.g., you will have Personal/Internet Email added to the email setup wizard, your BBM will function, etc).
With hundreds of carriers in the world, each with dozens of different data plans, it's impossible to tell you specifically what any service plan might actually provide. Only the carriers can answer that question. The best thing to do is to decide what services you desire, and then talk to your carrier about obtaining (from them) a data plan that enables what you desire.