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New Member
Posts: 1
Registered: ‎05-17-2013
My Device: 9700
My Carrier: bell

Getting Error 1723 need help fixing it !!

 

HI,

 

I am installing latest deskstop software on my Windows 7 PC I get this message half way through the install.

 

please help as I need to back up my 9700.

 

"Error 1723.There is a probelm with this windows installer package. A DLL required for this install to complete could not be run. Contact your suport personnel or package vendotr. Action RepairRimUsbDriverNT.191E2COC_5A62_

 

 

Hall of Famer III
Posts: 57,244
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAF518), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Getting Error 1723 need help fixing it !!

Hi and Welcome to the Community!

I suggest this thread:

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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