12-05-2012 03:29 PM
I got my new phone 2 weeks ago. BB 9900. Everytime I play a youtube video from my device, it launches the video, plays the video then about 2 minutes into it, it stops and I get an error message: "! An error has occured attempting to play media". Please someone post a fix for this! I've done everything possible, pulled the battery, upgraded software, removed any 3rd party app, changed my sim card, contacted my service provider. 24 hours later still no solution. My old BB 9000 with the trackball worked better! Videos streams flawlessly. I have also searched the web, forums and nothing solid in the way of a fix. What an embarrasment RIM! Your phone comes with a Youtube Icon and stream properly. I've also tried going to youtube using the browser and the same thing happens. Surely RIM/Blackberry must know about this problem? I'm so surprised there isn't a fix. At least I haven't found one. Any help would be appreciated. Thanks.
12-05-2012 04:27 PM - edited 12-05-2012 04:28 PM
I see you said you've upgraded the software, but I'm thinking a complete reload from scratch will do the trick.
If it doesn't work, maybe rogers can replace the device. Not sure its a hardware issue though.
12-05-2012 04:38 PM
12-05-2012 05:57 PM
12-05-2012 06:03 PM
12-05-2012 07:17 PM
12-05-2012 10:30 PM