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BlackBerry® OS Smartphones

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New Contributor
Posts: 2
Registered: ‎09-26-2008
My Device: Not Specified

Gmail Question

We got the BB all set up and the email account set up and I get the emails on my BB but 95% do not get to the computer.  Is there anyway to fix this?

Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: Gmail Question

Which carrier do you have? If it's Tmobile check out this KB article: http://www.blackberry.com/btsc/KB04486
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New Contributor
Posts: 2
Registered: ‎09-26-2008
My Device: Not Specified

Re: Gmail Question

I have AT&T.
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Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: Gmail Question

OK. Can you log into your Gmail account and go into the Settings section (top right corner). From there go into the Forwarding and POP/IMAP section. If it shows that POP is enabled, change the next section set to Keep Gmail's Copy in the Inbox.
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If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.