03-15-2013 02:40 PM
03-15-2013 02:59 PM
Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your BIS configuration for the affected email accounts. Otherwise, you should contact your mobile service provider for formal support.
03-15-2013 06:20 PM
i did all what you told me and it didnt work. I validate another account of gmail it worked.
since i started using outlook 2013 my account stoped working is there anything between Outlook 2013 and BB.
03-15-2013 06:52 PM