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Contributor
Posts: 31
Registered: ‎11-09-2009
My Device: Bold 9780
My Carrier: Airtel

Google Contact Synchronization Issue

When I configure a new gmail account on my device 8520 (OS 5.0.0.681) and choose contact sync option it works fine for few days but after that it stops. In options Wireless Synchronization status shows "Not Available" which I can not change also as it is disabled.

 

In order to enable it again the only option works is delete the account and configure it again which is a pain as I have to again create my filters which is a hectic work. Smiley Sad

 

Any help on this issue will be highly appreciated.

 

Thanks,

Sachin

 

 

 

 

Sachin Jain
http://BBIndia.net
Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Google Contact Synchronization Issue

[ Edited ]

Hey Xmen81,

 

 

Try completing the following steps, this may help resolve your issue with Google Contacts synchronization:

 

 

  1. Go into Options > Advanced options > Service Books > Delete the you Gmail Sync service book Example: johndoe@gmail.com SYNC
  2. Log into your BlackBerry internet service account and verify the Contacts are checked off for synchronization http://www.blackberry.com/btsc/KB1927
  3. Then resend service books to the device, if you are doing this from the device follow this KB article http://www.blackberry.com/btsc/KB16383
I hope this helps!

-HB

 

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Contributor
Posts: 31
Registered: ‎11-09-2009
My Device: Bold 9780
My Carrier: Airtel

Re: Google Contact Synchronization Issue

Thanks HB, will try this.

Sachin Jain
http://BBIndia.net
Highlighted
New Member
Posts: 4
Registered: ‎06-06-2011
My Device: 9300
My Carrier: personal

Re: Google Contact Synchronization Issue

SOLVED , i had the same problem and nobody could solve but i figured it out.
go to email setup then wizard and delete all your emails account then add GMAIL even if you are using google apps with your domain it work like charm

best regards
gabak

www,gabak.com.ar