11-10-2012 09:27 AM
Got a new battery. fresh out the box. When i try charge it there is the battery sign with a red cross over it, idk what to do. can someone please help me.
11-13-2012 04:59 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
This symbol means to charge the battery, but if the symbol does not change I would suggest replacing the battery. This symbol could also mean it is not a supported BlackBerry® battery.
Let me know if you have any more questions.
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