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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎08-13-2009
My Device: Not Specified

Gray Box Icon upper right corner?

I have had my phone for 1 year now and now I have this icon that is a small gray rectangualr box with two dots in it to the right of my battery status on my main screen.  Anytime I had a voicemail it had showed up and then I would listen and it would disappear but I have no voicemails and it remains...what is this icon and how do i get rid of it? Thanks! Smiley Happy
Posts: 95,170
Likes: 24,504
Solutions: 6,378
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Gray Box Icon upper right corner?

That does sound like you voice mail indicator. Looks like this one below?

misc icons 3

If you have an errant VOICE MAIL waiting icon on your home screen:
* Call your voice mail and clear the message.
* Call your BB from another line and leave a message. From you BB, call your voice mail and clear and delete your messages.
* If the above fails, pull your battery to reset and reboot your BlackBerry.

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