06-23-2014 08:46 PM - edited 06-23-2014 09:14 PM
Hi folks! I'm a newbie to this forum and I'm glad to be on board
Anyways, I've read previous posts on the topic of the grey wifi icon and this is what I have gotten out of it:
1) It means you are connected to wifi but don't have a blackberry connection
2) You don't have a sim card compatible with blackberry services (which I don't)
Anyways, what CAN I do with my blackberry when it shows this grey wifi signal?
What does it mean to be connected to blackberry?
Does it charge my data plan when I use the browser or Facebook with this "grey signal"?
And also if it helps- it shows my router's name at the top, and a white dash when I go to manage connections. Another thing to add is that the device works on wifi only when I turn off data.
I've tried resetting the router and also my device (the battery pull)
Any help would really be appreciated....I'm clueless!
06-25-2014 12:19 AM
It seems that your wifi is turned on, and no, it will not charge your account. try a wipe or reload your software.
06-25-2014 12:20 AM
here is some instructions on how to reload your software.