Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones


Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.


Reply
Highlighted
New Member
Posts: 1
Registered: ‎10-14-2012
My Device: Curve
My Carrier: Telus

Grey screen for text messages

Hi, I'm having an issue with text messages with my Curve. When I get a text message, I can see the message in the Text Messages box, but when I click to open the message, I'm only given a grey screen with the contact's name at the top of the screen. Oddly, this only seems to happen with some contacts. Two contacts, I can see the entire history when I open the message, other more recent conversations with other people, I only get the grey screen. Anyone have any idea how to fix this or what might be wrong?

New Member
Posts: 1
Registered: ‎05-10-2013
My Device: Curve 9500
My Carrier: Telus

Re: Grey screen for text messages

I know this is an old post but no answers as yet, I Had the same problem for the past few days , I turned unit off and pulled battery for a few minutes, restarted and all is well again. Smiley Very Happy

New Member
Posts: 1
Registered: ‎01-09-2015
My Device: Curve 9320 REV71UW
My Carrier: Telus

Re: Grey screen for text messages

The post is even older now - A battery pull fixed this problem for me, too.