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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎10-18-2012
My Device: Bold 9790 - White
My Carrier: vodafone

Group chats issues please help !

Hello everyone,

I need help ASAP!!! If anyone knows;
when I enter any group in bbm I don't receive any chats I only receive pictures and so.

Please help me! Should I re-install the bbm software or what ! Knowing that I used to receive chats but all of a sudden they stopped showing !
Posts: 17
Registered: ‎09-28-2012
My Device: 9790 on os 7.1
My Carrier: MTN South Africa

Re: Group chats issues please help !

What BBM version are you running?


If it is the slightly older one try the below



Back up your phone to pc , and back up your bbm contact to your memory card as well as e-mail , delete bbm and reinstall. Sometime they is a glitch where it is not recognizing.