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BlackBerry® OS Smartphones

New Contributor
Posts: 8
Registered: ‎08-10-2012
My Device: BlackBerry Curve 9360
My Carrier: Telkomsel

HELP!!! BBM Problem.

a week ago i had trouble in logging in the bb id. i couldnt log in even though the id and password was right. so i brought my phone to the authorized service centre. i just got my phone upgraded to the OS 7.1. But shortly after that i encountered a new problem.

My bbm didnt update my display picture. i've tried to reboot the phone, upgraded to the latest bbm version, and also reinstall the bbm but nothing changed. i can only change my name and my personal message but not my display picture. it's been 3 days now.

i even tried the diagnostics test but my display picture still wont change. what should i do? it's really frustrating. please anyone help me :'(

thank you