06-30-2012 07:19 PM
Today I got an upgrade on my blackberry to a blackberry curve 9630, on my old phone I used blackberry protect to save my contacts, texts etc
I've used it to transfer data before so trusted it but today it doesn't seem to be working.
I have downloaded the app and it is now stuck on the 'connecting to blackberry protect service' page with the green circle, it has been like this for an hour or so.
I have a full data plan and it has worked it the past, can anyone help me? Thanks.
Solved! Go to Solution.
07-01-2012 12:44 AM
It seems everyone has the same problem me too. Nevermind I m gona try later, there may be some
problem connecting to the server as every had the same problem at the same time.Nothing to Worry Guys.
07-01-2012 02:40 AM - edited 07-01-2012 04:41 AM
Servers seem to be up now. If not, refresh your service books.
07-01-2012 04:42 AM
07-01-2012 04:46 AM
07-01-2012 04:49 AM
Please restart the phone by removing and placing the battery back while the device is ON. Let us know if you still experience the issue after this.