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New Contributor
Posts: 4
Registered: ‎02-08-2013
My Device: Blackberry curve 9360
My Carrier: EE

HELP! Clicked format...now everything is gone!!!

I connected my blackberry curve 9360 device to the computer to get the new 7.1 software for blackberry. First I got app error 200 on my phone screen, then when that got fixed, my phone was completely wiped. It then said my media card has errors on it and repairing has failed, so I went to settings and accidentally clicked format media card. Now everything is GONE, but the phone and apps like whatsapp are still working...

Does anyone know how I can get all of my data back that was on my media card before I formatted it?

Retired
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: HELP! Clicked format...now everything is gone!!!

Hey Eclipse96,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

Do you have a full backup of your data including the media card saved on the computer?  If not, then the data can not be retreived.

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


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New Contributor
Posts: 2
Registered: ‎10-14-2013
My Device: BlackBerry Curve 8520
My Carrier: Globe Telecom, Inc.

Re: HELP! Clicked format...now everything is gone!!!

Try using Pandora File Recovery, it searches for deleted files on storages.

http://www.pandorarecovery.com/

I don't know if it's applicable to formatted media cards but you'd lose nothing if you'd try that. I recovered certain files I deleted before on my card and when I needed them, they were still them.

Let's hope the files weren't overwritten by new ones.

Let me know if it helps.
Cheers!
Highlighted
New Contributor
Posts: 4
Registered: ‎02-08-2013
My Device: Blackberry curve 9360
My Carrier: EE

Re: HELP! Clicked format...now everything is gone!!!

Hi,

 

No, I didnt save any of the data on my computer...so i guess it's all gone Smiley Sad

I'll make sure to have a back up of everything next time..

 

Thanks for the info anyway