03-06-2013 08:16 AM
my blackberry's keyboard don't work anymore. I have to return it to the shop.
But before, I have to backup, and moreover, erase personnal data from my blackberry.
But, even if I try that from my computer, I have to type my password on the phone, what I can't do because of the keyboard.
How could I at least delete the data ?
03-06-2013 08:42 AM
When you connect to your PC to use the BlackBerry Desktop Software to backup, you will be asked to type the password on the PC keyboard.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code