01-03-2013 06:32 AM
01-03-2013 06:51 AM
Welcome to BlackBerry Support Forums
Sorry ! I think you also agree that we can change or reset our password but we should have a vaild email address i;e BlackBerry ID username ,If it is wrong then you are locked . No other way but have to change or create a new BlackBerry ID. Do your Backup and then follow this Knowledge Base to Create a new valid BlackBerry ID of your own.
KB26694 : How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone
01-03-2013 12:40 PM
You are welcome... I hope this problem never arise again.