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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎06-28-2008
My Device: Not Specified

HELP! I "switched" my blackberry info from old to new....ISSUES!

Hey Guys, I'm new to the forums....


I have device manager on my computer, and I got a new 8310....i hooked up my old 8700 to get the data stuff off it and put to my new phone...but now my 8310 has ALL the settings from the 8700 and I've none of the ringtones I've paid for on it now....none of the new default ringtones either... PLEASE say there is a way to undo what I've done!!




Forums Advisor II
Posts: 974
Registered: ‎04-01-2008
My Device: T-Mobile 8100

Re: HELP! I "switched" my blackberry info from old to new....ISSUES!

Go to Options > Security Options > General Settings. Display the menu and select Wipe Handheld. This will clear everythign off your BlackBerry. Then use Desktop Manger to perform an Advanced Restore. Only restore the specific databases you want to keep (address book, calendar, etc).