05-25-2008 01:59 AM
So this is my first Blackberry- I have always been a Palm user (Boo to the PALM). I have been setting everything up on my new Curve, and being conditioned like I have been in the past with My Palm Treo- I set up a lock code on my Curve.
The first time it locked, I typed in my password, and it was fine. The second time- I SWEAR I typed the lock code correctly, but it said it was incorrect. I know I'm not mistyping, but it keeps saying the password is wrong and now I am down to the last try. I don't want to attempt my last try if it is going to erase all of my info.
When I entered the password originally- I used a sequence of 4 numbers (I wasn't focused on numbers and letters. I've tried those 4 keys with and without the num lock on- and it still says incorrect.
What can I do? I haven't even been able to backup any of my contacts yet and can't stand the thought of losing them!!!!!
Solved! Go to Solution.
05-25-2008 02:48 AM
Make sure that the CAP or NUM symbol is not displayed in the upper right corner. I usually just remove the battery and anything like that will be cleared. If you dont get it right after your last attempt the device will clear everything. Nothing you can do about it. There is no way to reset the number of incorrect entries except entering it correctly.
P.S. For future reference you should know that by default the BlackBerry is typing letters when entering password. To type a number in the password you must hit the ALT key then the number. Otherwise your typing letters.
05-25-2008 03:22 AM
Thanks for the response d_fisher. I was in quite a panic. Everything I was reading was preparing me to have all my information erased. I took your advice, and on my last attempt I typed in the sequence of keys and left both the cap & num off- and it worked. Tonight was my lucky night I guess
05-25-2008 03:32 AM
05-25-2008 11:55 AM