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New Contributor
Posts: 3
Registered: ‎05-16-2013
My Device: Dakota 9900
My Carrier: XL

HELP ME, Please....

Hello everyone,..

I was lost my blackberry dakota 9900, someone took from me two weeks ago,

I already contact my provider to suspended my PIN, but i think not successful.

The thief still use my PIN until now, he use all of my privation for take advantages from my family and my friends.

I sent messages to him before and ask him to give back to me or not to bother all people have relationship with me, but he not reply....

I knows to have my blackberry back is not possible now, but can i get some another help ?
like how to suspend my blackberry or how to detect where my blackberry or anything else. I really need help...

I not install blackberry protect, so poor.. i really sad. please help me....

Developer
Posts: 1,185
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: HELP ME, Please....

Have your carrier block the IMEI/ESN number so he won't be able to use it. other than that their isn't much you can do.
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: HELP ME, Please....

Hello shel_via

 

Welcome to Support Forums

 

 

Also read this helpful Article : Lost or Stolen BlackBerry -- What to do?

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New Contributor
Posts: 3
Registered: ‎05-16-2013
My Device: Dakota 9900
My Carrier: XL

Re: HELP ME, Please....

Thank you for reply me, but how to block IMEI/ESN?  can you give a guide for me?

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: HELP ME, Please....

Hi shel_via

Have you read that above article ? You have contact your carrier or mobile service provider to Block / Blacklist your device .
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New Contributor
Posts: 3
Registered: ‎05-16-2013
My Device: Dakota 9900
My Carrier: XL

Re: HELP ME, Please....

I already contact my provider like i written in my first message, they said already sent message to RIM to block,

but until now already a week that blackberry still active, how?

 

 

 

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: HELP ME, Please....


I don't know why your Carrier said so , but as I said it is our Carrier or Mobile service provider who Block / Blacklist any device, Its the carrier responsibility.
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