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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎03-18-2013
My Device: torch9860
My Carrier: MAXIS

HELP ME !!!!


I'M having a big problem my torch9860 can't open i want to format it by blackberry desktop manager but its not working .. desktop manager can't read my phone 

pllllllllllllz heeeeeeeeelppppppppppppppppp

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: HELP ME !!!!

Hello KHALID599


Welcome to BlackBerry Support Forums


What problem you're having with your device as you want to reset it using Desktop Software ? 


Try this KB to reset your device to factory setting using Desktop Software :


KB31291 :  How to reset a BlackBerry smartphone to factory settings using BlackBerry Desktop Software


Or first let us know about your problem.


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