01-16-2013 08:17 PM
I did all the battery pulling
The charge im using is a USB/Adaptor that came with the phone
I need support that can be sustained - What can I do that will guarantee that the problem does not reoccur?
I have lost contact with everyone for the whole day via phone because of this problem
I am now very upset and disappointed because my 8520 gave me much better service
What should I am to do?
Solved! Go to Solution.
01-16-2013 09:48 PM
Put your device connected to the wall outlet charger, not the USB to PC charger.
Leave it connected for 24 hours or more and every 3 hours check your device, press and hold the power button only for about 20 seconds. It will take time boot up, but first must reach a certain charge level.
You will see the blinking red and perhaps yellowish LED light, and perhaps a symbol on screen of "no battery". That means the battery is drained, but it must reach a certain charge before powering on.
If its a new device and still warranty then you may consider taking the device back to the retailer.
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