11-29-2012 08:49 AM
My phone has been stuck for over 24 hours in the Backing Up Your Data screen. The Overall Backup Progress is stuck at 12%. I have hooked up to computer and tried to do update from website but it gets stuck at 12% also. Any solutions???
Solved! Go to Solution.
11-29-2012 08:53 AM
Read this: Article ID: KB29522 "Error backing up databases" message is generated at Smart Card Options database when backing up the BlackBerry smartphone using the BlackBerry Desktop Software
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code