12-27-2008 07:36 AM
I am new too this board and I am hoping you can help me. I have a new BB Bold. I have had it for about two weeks. I went to bed with a full battery last night. WHen I woke up this morning, I could not see the screen. I tried to turn it on and it would not light up. ( I had never turned it off) then I pluggged it in and it had a battery with a lightening bolt going through it on the screen. I tried to rebott it by taking the battery out and that did not work. I then plugged it in to the computer and after about 10 mins of charging the clock came up.I went into it and it said someting about a Java error. and it whiped it clean. All of my pictures are gone that I took yesterday....and my messages both SMS and Messenger.
Please help!!! What is wrong with this thing?
12-27-2008 08:55 AM
It sounds like you have two problems, low memory for one, and another could be the battery needs longer charging.
Although, I have not seen pictures deleted, losing SMS and call logs is common when he memory runs low.
For one, are saving the pictures to the device memory or a Media Card?
Also, if the device was wiped clean, it didn't wipe the OS?
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code