Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎10-28-2012
My Device: Blackberry 8520
My Carrier: Globe Telecom

HELP! My Blackberry Curve 8520 won't complete start up

I used the applicatio9n Quick Pull to have a bigger space for free memory but as I do it I noticed my phone won't start completely, it's stuck at the blackscreen. I tried removing the battery but it's the same. What should I do?

Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: HELP! My Blackberry Curve 8520 won't complete start up

Hello berylfullente and welcome to the BlackBerry® Support Community Forums.


Try to reboot your BlackBerry® in safe mode as shown in KB17877


If you are unable to complete the reboot, then it would be advised you reinstall your software as shown in KB10144. Try to backup your data before proceeding.


If the issue persists then it would be advised you contact your point of sale for hardware related issues






Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!