Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
Visitor
Posts: 1
Registered: ‎12-24-2012
My Device: Blackberry Bold 9900
My Carrier: 441494782464

HELP PLEASE, MY BB9900 IS RUINED

[ Edited ]

HELP PLEASE

I woke up this morning (24th December), and my phone had set the date and time to the 29th November, and the time is 6 hours behind (its now 3pm and it is apparently 8:43 on my phone.) Moreover, I can't read my text messages, I can't see text messages that I send, and my blackberry services have stopped working (i.e.. I cannot send emails or access BBM.) I have restarted/rebooted the phone almost a million times, but every time it comes back on the time keeps being set back to 7:49 every single time. I have no idea what to do! Can someone help please?!

Highlighted
Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: HELP PLEASE, MY BB9900 IS RUINED

Hi aaawwwmmm

 

Welcome to BlackBerry Support Forums

 

 

Have you try to set your  device time and date with your Network time and date ? On your Homescreen Open the Clock icon > Press the Menu key > Set Time > then manually set your device time with your Network which you can see at the buttom within that screen. then Save it .See if that helps. Then Reboot your device.

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.