12-24-2012 09:59 AM - edited 12-24-2012 10:14 AM
I woke up this morning (24th December), and my phone had set the date and time to the 29th November, and the time is 6 hours behind (its now 3pm and it is apparently 8:43 on my phone.) Moreover, I can't read my text messages, I can't see text messages that I send, and my blackberry services have stopped working (i.e.. I cannot send emails or access BBM.) I have restarted/rebooted the phone almost a million times, but every time it comes back on the time keeps being set back to 7:49 every single time. I have no idea what to do! Can someone help please?!
12-24-2012 12:42 PM
Welcome to BlackBerry Support Forums
Have you try to set your device time and date with your Network time and date ? On your Homescreen Open the Clock icon > Press the Menu key > Set Time > then manually set your device time with your Network which you can see at the buttom within that screen. then Save it .See if that helps. Then Reboot your device.