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BlackBerry® OS Smartphones

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New Member
Posts: 4
Registered: ‎05-17-2014
My Device: Bold 9790
My Carrier: Vodafone

HELP PLEASE :((((((

Hi

Help me pls Smiley Sad

i have probmlem on first step of installing app on my blod 9790 Smiley Sad

 

i have "blackberry desktop manager" on my mac , 

when in connect my phone to my mac and go to apps.blackberry , 

i cant pas "System Check" level Smiley Sad(

everythings in ok but "Check that your computer and BlackBerry smartphone are ready" msg in showed there Smiley Sad(

 

Heeeeeeeelp Smiley Sad((

Posts: 95,104
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: HELP PLEASE :((((((

1. I'd recommend first trying to download apps from AppWorld directly from App World ON your 9790.

 

2. When you connect your 9790 to the Mac, on the homescreen of the 9790, do you see the small electrical charging symbol over the battery at the upper left of the 9790 homescreen?



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New Member
Posts: 4
Registered: ‎05-17-2014
My Device: Bold 9790
My Carrier: Vodafone

Re: HELP PLEASE :((((((

 

0.thanks for your answear

 

1.unfortunatly i cant ! bcoz thats not work on my Country Smiley Frustrated

 

3.Yes ! i see !

Posts: 95,104
Likes: 24,495
Solutions: 6,375
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: HELP PLEASE :((((((

I haven't tested BlackBerry World on a Mac. It should work.

 

Can you try on different Mac or PC?



1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Member
Posts: 4
Registered: ‎05-17-2014
My Device: Bold 9790
My Carrier: Vodafone

Re: HELP PLEASE :((((((

ok dude

thank you alot