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New Contributor
Posts: 2
Registered: ‎02-13-2011
My Device: Torch 9800
My Carrier: AT&T
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HELP - Restoring Torch 9800?!?!

Is there any way to restore my BB Torch 9800? Haven't connected it to my laptop in 2 months. Connected tonight to do what I thought was a back up, but it appears as though it was regonfigured. All of my contacts, apps & pics are gone. I haven't disconnected it yet...any suggestions ? THANKS!

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Elite I
Posts: 6,343
Registered: ‎08-19-2008
My Device: 9800 - OS 6.0.0.246

Re: HELP - Restoring Torch 9800?!?!

Can you look in your My Documents folder or do a search on your computer for an IPD file? If you find it with a recent date then you can restore your BlackBerry back to that date. Unfortunately without a backup file then your data is lost.

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New Contributor
Posts: 2
Registered: ‎02-13-2011
My Device: Torch 9800
My Carrier: AT&T

Re: HELP - Restoring Torch 9800?!?!

Thanks for replying jmrmb80!

 

I did as you suggested and although I couldn't find an IPD for my Torch, I found one from my old Pearl. The info is slightly dated, but SO MUCH better than starting from scratch. THANK YOU & Happy Valentine's Day!!