08-10-2012 04:12 PM
I have the Blackberry 9810. &Yesterday, the screen went black. I did several battery pulls, and charged it. Nothing works.
The backlight will light up, I can make phone calls if I know the number. Everything works, except for the screen picture.
Anyone know what to do?
08-20-2012 10:03 AM
Welcome to the Support Community!
To resolve the screen display issue with your BlackBerry® Torch™ 9810 smartphone, please try backing up and performing the steps in one of the following KB articles.
If you are using a Windows® computer, please try: http://bbry.lv/GI9beY
If you are using a Mac, please try: http://bbry.lv/J0UN1U
Hope this helps.
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