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BlackBerry® OS Smartphones

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Visitor
Posts: 1
Registered: ‎08-10-2012
My Device: torch 9810
My Carrier: att

HELP. SCREEN PROBLEMS!

I have the Blackberry 9810. &Yesterday, the screen went black. I did several battery pulls, and charged it. Nothing works.

The backlight will light up, I can make phone calls if I know the number. Everything works, except for the screen picture.

Anyone know what to do?

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Retired
Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: HELP. SCREEN PROBLEMS!

Hi ohhshelbay,

 

Welcome to the Support Community!

To resolve the screen display issue with your BlackBerry® Torch™ 9810 smartphone, please try backing up and performing the steps in one of the following KB articles.
If you are using a Windows® computer, please try: http://bbry.lv/GI9beY
If you are using a Mac, please try: http://bbry.lv/J0UN1U

 

Hope this helps.


-FS


 


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