11-26-2012 02:18 PM
My blackberry froze during the backup process in the software update.
It's been stuck on 19% for the last 2.5 hours.
please someone help!
Solved! Go to Solution.
11-26-2012 05:43 PM
Hi and Welcome to the Community!
There are two methods of recovery for you to try:
Good luck and let us know!
11-27-2012 11:20 AM
12-24-2012 05:56 AM
I've tried this but the loading bar still stuck at the same place (3/4). It said the software update was completed, then asked me to enter the password on the device. But, I wasnt able to do so since the phone wont restart. Can someone help me pleassse! Thanks in advance.