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02-16-2010 12:19 PM
Do you have BlackBerry data plan?
If you have that the use the email settings icon on your device to integrate email address.
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit
02-16-2010 05:20 PM - last edited on 02-16-2010 05:58 PM by Taylarie
Thaks tazim, I do not know what is a Bberry data plan, can you email me your contacts so that I could call u and u could explain me via phone?
02-16-2010 05:31 PM
Please avoid any personal information within these forums...they are public, and you have just posted your personal email address for all spammers to troll for and use. Not wise.
Rather, you need to contact your carrier. To use the proprietary RIM Push email capability, you must have an adequate data plan from your carrier. The carriers host BIS for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), you will then have Personal Email added to the email setup wizard.