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New Member
Posts: 1
Registered: ‎04-19-2014
My Device: Curve 9310
My Carrier: boost

HELP WITH EMAIL SETUP!

dear lord i am losing my flipping mind. I have the curve 9310 and i cannot for the life of me get my flipping email to setup. update failed. everytime. ive done manual, ive done blackberry.com/integrate, ive done mobile.blackberry.com and cant find any settings for email. my gmail isnt setup for 2 step authorization. i have no idea what could possibly be going on. im seriously about to cry im so frustrated. 

Hall of Famer III
Posts: 57,542
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: HELP WITH EMAIL SETUP!

Hi and Welcome to the Community!

 

Given all you describe, I recommend you ring up your mobile service provider to ensure that your account is properly configured for access to BIS and, therefrom, email services.

 

Good luck and let us know!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 2
Registered: ‎04-23-2014
My Device: 9320
My Carrier: MTN

Re: HELP WITH EMAIL SETUP!

I have similar issue. My Hotmail can't add up to my BB mail setup.