Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Reply
New Member
Posts: 1
Registered: ‎04-23-2013
My Device: curve
My Carrier: rogers

HELP!!!!!@#$%^&*()_+

So I get home all content that my computer has been cleaned and functions well!

I hard boot it; I plug in my USB: i connect my blackberry curve; a menu to install blackberry software appears INSTEAD of my computer simply charging the blackberry.

So, now the power red light is on ( not flashing) but it does not boot up???

 

Has anyone a suggestion? Savvy? Recommend? Am I SOL?!

 

Ciao

Highlighted
Hall of Famer III
Posts: 57,550
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: HELP!!!!!@#$%^&*()_+

Hi and Welcome to the Community!

 

Sorry, but can you perhaps provide some further details? From what you've posted, I can't quite determine exactly what happened nor exactly the state your BB is now in. For example:


dopyypod wrote:

So I get home all content that my computer has been cleaned and functions well!


I can't figure that bit out at all...


dopyypod wrote:

 

I hard boot it; I plug in my USB: i connect my blackberry curve; a menu to install blackberry software appears INSTEAD of my computer simply charging the blackberry.


But what did you do at that point?

 

Thanks and let us know!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

...................................................... ......................................................