11-06-2012 05:24 PM
Remove the battery from the device.
Connect to your PC
Start the BlackBerry Desktop Software.
Place the battery in the device.
You should see a message on the PC to update or repair., etc., choose the Update and see if it completes.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code