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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎11-06-2012
My Device: blackberry bold 9900
My Carrier: axiom

HELP!!!! for blackberry bold 9900

i did the last OS update and it has stopped from 4 hours on the backup step !!!
i tried restarting it but its all the same and i cant do anything please help ..

Posts: 96,048
Likes: 24,618
Solutions: 6,417
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: HELP!!!! for blackberry bold 9900

Remove the battery from the device.

Connect to your PC

Start the BlackBerry Desktop Software.

Place the battery in the device.

You should see a message on the PC to update or repair., etc., choose the Update and see if it completes.

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