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New Member
Posts: 2
Registered: ‎07-10-2012
My Device: Torch 9800
My Carrier: Omantel

HELP me PLZ :(

my bb was working perfectly until 2 days ago , the trackpad not working when keyboard is open.

 

 

any idea how to fix this problem

Forums Advisor III
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2
My Carrier: Globe Telecom

Re: HELP me PLZ :(


me3ad wrote:

my bb was working perfectly until 2 days ago , the trackpad not working when keyboard is open.

 

 

any idea how to fix this problem


Hi me3ad,

 

Do a battery pull while your BlackBerry is ON and reinsert again in a few seconds. If the problem persists, call your Service provider or Phone provider.

 

 

Thanks!

Good luck!



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New Member
Posts: 2
Registered: ‎07-10-2012
My Device: Torch 9800
My Carrier: Omantel

Re: HELP me PLZ :(

  i did that , but still not working

 

Highlighted
Forums Advisor III
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2
My Carrier: Globe Telecom

Re: HELP me PLZ :(

You should call your Service provider.



Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"